Salesforce Plans & Pricing: How Much Does Salesforce CRM Cost?

In today’s competitive market scenario, how meaningfully you engage with your customers and deliver value can be a complete gamechanger. However, businesses are plagued with bulk customer data, managing which becomes challenging and time-consuming. Hence, more and more businesses are now switching to Salesforce CRM, one of the best customer relationship management platforms today. In this blog, we will discuss Salesforce plans & pricing, so you can understand how much the CRM platform will cost to your business. But before that, let’s get started with a brief overview of Salesforce CRM.

What is Salesforce CRM?

Salesforce CRM, also known as Customer 360, is a fully-integrated customer relationship management platform that bridges the gap between your customers and you. It helps collaborate your marketing, commerce, sales, IT, and service departments using easy-to-understand and shared customer data on a single, unified CRM platform.

Salesforce plans

With access to valuable customer data at the right time, your teams can curate more personalized and connected customer experiences to help build lasting relationships. This further helps increase productivity, boost efficiency, and reduce costs. Powered by real-time data, intelligence, and automation, Salesforce Customer 360 enables you to drive customer engagement.

You can also have a complete view of your customer journey using Data Cloud. This enables you to personalize your customer experience from a centralized platform. Now, let’s understand Salesforce plans & pricing to know how much the CRM system can cost to your business.

Salesforce CRM Pricing

While Salesforce has a broad range of products, we have provided the pricing for their Sales Cloud CRM only.

Sales Cloud comes with four different plans – Essentials, Professional. Enterprise, and Unlimited. All the plans are available with 14-days free trial, where you do not require to install the software or provide your credit card information. Let’s have a quick glimpse of the pricing plans:

  • Essentials – Starts at $25/user/month (billed monthly or annually): Under this plan, you can add a maximum of 10 users. It is the basic pricing plan that comes with a handful of features, such as opportunity management, lead management, pre-configured dashboards & reports, live onboarding & online training webinars, guided content, and much more.
  • Professional – Starts at $75/user/month (billed annually): It is one of the most comprehensive Salesforce plans that is suitable for teams of any size. It allows you to add unlimited users. Key features include sales cycle forecasting, rules-based lead scoring, opportunity management, and lead management. You also get custom reports with this plan.
  • Enterprise – Starts at $150/user/month (billed annually): It is a highly customizable sales CRM plan that can be tailored to your business needs. With this plan, you get access to a broad range of features that make customer relationship management simple and hassle-free. You get everything included in Professional plan as well as advanced reporting, workflow automation, sales team collaboration, sales console apps, and opportunity splits.
  • Unlimited – Starts at $300/user/month (billed annually): If you are a scaling business, this is one of the best Salesforce plans & pricing for you. It includes every feature that comes with the Enterprise as well as 24/7 support.

Regardless of the size of your business, the pricing is the same. The pricing for Salesforce Service Cloud, Marketing Cloud, Commerce Cloud, and other products are available at their official pricing page. All the plans under Sales Cloud comes with a free trial period. You can scale up the pricing plans and add more features to your Salesforce CRM as your business grows.

Does Salesforce CRM Has a Free Plan?

No, Salesforce does not provide a free plan. The basic plan for Sales and Service Cloud starts at $25/user/month. However, the plans under Salesforce Sales and Service Cloud comes with a 14-day free trial period. That means you can use all the features of the plan absolutely free for 14 days. After that, you can choose to continue with the plan by paying the initial plan price.

Salesforce prices

It is important to understand here that any other app or feature that you add to your plan will come with an additional cost over and above the plan price. Make sure you compare all Salesforce plans, their features, and pricing to determine which is the right choice for your business needs. 

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